Our guest feedback

What do others say about us? Here you can read through our guest feedback!

And if you wish to compose your own feedback, you can just send us an email to office@ski-kaprun.com!

We are looking forward to your feedback!

Your Ski Dome-Team



20th April, 2015

Hello Tom,

I would just like to say a big “Thank You” to you and all your team.

The girls and Tom in Ski Dome 1, the guys up at Ski Dome 2 and, of course, the 4 instructors were all fantastic as usual and made everything run very smoothly. The equipment storage at Ski Dome 2 was a real advantage as was very much appreciated by the group.

It is a real pleasure to deal with such friendly and professional people and I look forward to returning again in the future.


Kind regards,



9th March 2015

Hi everybody, 

we had a great week in kaprun with an excellent ski tutor Annoeska (what a great positive attitude she has). She learned us a lot new techniques and skills to perform on a amazing higher level, we've never expected to going down from the black piste  but she learned us on a safety manner how to handle the several kind of pistes.

Also she gave us good technical answers and extra tourist information what was very handy,The overall feelling was very positive (intersport (skidome 1,ski school and tutor).

Annoeska (3 days four hours lesson 02/03/04-3-2015)
attitude =excellent

Great job Annoeska an ski school employees,until the next lessons ! 

Kind regards ,

Edwin van den Berg,Ronald Payralbe ,Wendy van den Berg

27th February 2015


The Instruction to all 4 groups was high quality due to the good, clear English and the precise nature of the Instruction . All the Instructors were of Dutch Origin and quicly developed a warm but firm rapport with their groups.

They even came to eat with us on the Thursday Evening before the Presentation. I have led a great number of Ski Trips since 1982 and the Instructors this time can count themselves in the top 3 of Instructors I have had in all those years. 

Thank You

Dr Chris Griffith Party Leader

25th February 2015

​Skiing in Zell Am See/Kaprun 15th-20th February with Instructor Karl.

Karl was very organised and accommodating. He was friendly and listened. A great leader.

I can't think of anything that could have been done better other than testing the students more during the first few days to check they are in the right group.

Anish Vakani.

23rd February 2015

Thanks for your email.

Answering for Finley, and the rest of his family, I can say that we all had a fantastic holiday.

Being first timers to the ski world we were quite nervous walking into the skidome for the first time but having members of staff walk up to us and offering advice and assistance was a big help.

It appeared that we'd made the wrong order on the website and the guy behind the counter was insistant that we'd only ordered ski's but we were convinced that we'd ordered boots and helmets too.  Never mind, he sorted it out quickly and efficiently.

My wife's boots were uncomfortable after the first day and were quickly swapped out for better.

We were not given poles to begin with which did not go down well with our instructor but was quickly sorted out during our first lunch break.  Was there something that we misunderstood or was there a problem with the website ordering system?  I don't know but I do most of my work, family life and leisure online so if I got it wrong then I'd suggest that the site could be easier to understand.

My son has special needs and the instructor provided for him was perfect.  Greggor understood him and go the best out of him, surpassing our expectation to the point where we were able to ski with him during the last day.

My wife and I are beginners and ended up in a group with Marie who was perfect.  I could not ask for a better instructor or for more from her.  I had a great time in class and learned a lot.

The equipment hired worked well and for my level, I was very happy.

Thanks to all involved, we had a great time and hope to be back.


Colin Strain

23rd February 2015

Dear Rene,

Would you like to send us the videos you made of our skiing skills?;) We enjoyed the lessons! On the first day itself we didn't like it to go skiing on the Lechnerberg, but later in the week we found it very useful to start there to get back the basics. Furthermore we liked the personal comments, practicing the race track and the videos.

Thankyou and greetings,

Mark en Marco Aalmoes 

23rd February 2015

Hello :)

Last week I was on a ski trip with a group of my students and we had lessons with your Oberschneider Ski School. We all had an amazing time and our instructors were excellent.

Jiri instructed one of the intermediate groups and he took us to the top of the Glacier and the panorama platform where we had our picture taken.

Could you please pass the attached photo onto Jiri - it was his first visit to the Glacier too and the group would love him to have a memento of it.

Could you also thank him for giving us a really enjoyable (and instructive !!) week

Danke schon,

Deirdre Nugent

Head of Applied ICT & Senior Tutor

22nd February 2015


I just want to thank to my today's skying teacher Evald. He is very attentive and careful. Trying to do all  his best that I would feel comfortable. I like his easy explaining of the main skying rules and exercises! That was very good experience! Besides, he's very positive and easy going person! Ačiū! 🏂 ☺️ 


17th February 2015

Hi Evald, 

Thank you for the pictures, we have spent a beautiful day on our first beginner slopes. We really appreciated your patience. After only a couple of hours most of us were able to master the lechnerberg so you made this possible! 

Best regards


14th January 2015

Dear Ski-Dome team,

What wonderful, friendly and helpful service we received from you all in Kaprun. Thank you! Danke schon!!

Kind regards,

Sandy Robinson


10th January 2015


Please find the feedback below:

Instructor - Julia Stangl

Date - 30th Dec 2014 to 1st Jan 2015

I took 3 days Ski lessons and thanks to Julia it was perfect. I really liked her teaching method, taught basics thoroughly and was very patient with the group and especially with me. She was really attentive towards each and every member of the group and thanks to her we were able to ski confidently and I was able to thoroughly enjoy my first ever ski trip... She is definitely one of the best ski instructors...

Thank You,

Subodh Sawant

9th January 2015

Thank you for the nice lessons!
All our 3 children had a great time and good 1st experience with Skiiing

Special thanks to;
Marieke - for training Nelson!
Maximillian - for training Arthur  (specially as Arthur was not so happy at the start)
The mini Bobo club - and especially Demi - for taking Hannah up and down on the Lechnerberg

Hope to see you again in other skiiing years

Annebeth + Edwin Medenblik

11th of April 2014

Julia and Jordy

Many thanks for a superb time with you. Christian was wonderful, please make sure you pass on Big Thanks from the family.

You gave all been superb.....we will only use you when we come back next year!

With many thanks
Pete, Deanna, Arran, Hugo and Freya

April 2014

Dear Ski-Kaprun,

I just wanted to tell you what a brilliant job your instructor *April Matheison* did in progressing my skiing! She was extremely understanding and nice and then was excellent at diagnosing my faults and suggesting solutions.

When I return to Zell/Kaprun I shall certainly try to get follow up lessons with her. I think this girl is a real asset to your company and should at the very least be given a pay rise!

Best regards from a happy customer,
Bill Speares

19th of March 2014

Hello Ski Dome Team

Instructor : Mr. Karl Jochim

Date: 09/03/2014 t0 12/03/2014

What seemed perfect to you?
Training was just superb

What should be improved, what are your wishes?
More and earlier use of flexi bar as it really helps to get in the Alpine position much faster so that you can get practicing the same on the second or max third day.

Best Regards,
Mayank Mehta

March 2014

Hello from Saint-Petersburg, Russia.

1. Instructors name are Beth & Laura. Thank them.
2. Training time was 9-12 of march.
3. All was perfect. After 4 days training I saw fantastic results - my son could stay on a ski, get balance, fasten & unfasten ski-binding himself, descend in a long training slope.

4. Please, less a blue candy for kinders :) after my son has a red cheeks. He haven't had allergic reactions early.
5. I have a new idea not for you but for me - I want to get back in Kaprun in the next year.

Thank you for all. You are best.

Sincerely yours



18th of March 2014

Halo Eveline!

I received ID card by post.
Thank you very much for your hospitality and kindness.
I have spent very nice time in Kaprun with great purchase the best ski in your shop SkiDome.

Thank you very much and see you next time :)

Bartek Ziolkowski

11th of March 2014


Dear team,

Our 2 sons were in your ski school last week, for the 4th year in a row!

They had a great time and learned a lot!

Niels (7 years old) was in the  group of Maurizio. He liked him a lot and loved to be able to go to the Kitzsteinhorn and the fun park. He learned so much!

Stein was with Stathis and he enjoyed as well! He learned a lot and had a lot of fun with Stathis although he is usually quite shy! I think Stathis was very patient with the kids.

So all our compliments and see you next year!
Greetings from Niels and Stein and parents 😄


March 2014


Just wanted to say a big thank you for teaching our daughter last week, her instructor Lucus was brilliant.

Thanks again.
Lisa Lewis

28th of February 2014


Instructor: Walter Vos & Shop Employee: Julia

Date: 23. - 27. February 2014

What seemed perfect to you?
Walter is very responsible instructor who can find his way get the best out of quick and slow learning trainee. I was enjoying 5 days training with Walter and learned not only skiing but also got information about kaprun and its history.

What should be improved, what are your wishes?
No improvement needed, keep the same good job!

Do you have a new idea which we can implement?
Would be nice to have posibility for kids from certain age to be dropped at apartment/hotel on demand.

Best wishes,
Violetta Boukharina-Snijders


28th of February 2014

Hello Ski Dome

Instructor: Colin

Date: 16. - 21. February 2014

What seemed perfect to you?
The instructors were on time and we had the same instructors all week.

What should be improved, what are your wishes?
Health and Safety is important but we felt that in the mornings the lessons were slow to begin.

Do you have a new idea which we can implement?
We were very happy with the week!

Many thanks & all the best,
N. Dumper

February 2014

Instructor: Annouska

Date: 03rd & 04th February 2014

What seemed perfect to you?
Apart from the surrounding area and fresh powder. Annouska was BRILLIANT; I have never had the confidence or belief in my ski ability to tackle a black run before – day 2 of instruction, black run no 14, and more in Zell!! Annouska was very professional and likeable from the moment we met - she initially assessed our ski ability (both of us different), listened to our own wishes for improvements and taught accordingly. We spent the rest of the holiday practicing her recommendations and our skiing dramatically improved.  We hope to come back to the area next year and for sure would like instruction from Annouska

What should be improved, what are your wishes?
Maybe an email to my boss asking for more time off!! Annouska pretty much covered everything, and more!

Do you have a new idea which we can implement?
Not at this moment but I will have a think.

Thank you to Annouska; our ski holiday would not have been quite so enjoyable had we not met her.

Best wishes,
Zoe & David (Nigel) Thomas

January 2014


Everything was ok during our grand´son Eliott´s stay in Kaprun SkiDome! (2013 Christmas week)
Sarah, as his instructor, was as nice as professionnal, and her assistants did their maximum to make german language more accessible to our french speaking little boy.

Equipment was perfect.
This was his first  experience with ski, and he is already asking to do it again.

Best regards,
Elisabeth Collard

January 2014

Our 4,5 years old kid Milana enjoyed her membership of  Bobo's Kids' Club in the period 06/01/14 - 10/01/14.

It was real fun for her and she managed to make good progress in her skiing. It also gave us, her parents, a good opportunity to enjoy ourselves on the slopes.
Kid's instructor was Beth and she was amazing! We'd like to thank her for her excellent teaching skills and warm-hearted relationship with our kid.
Thank you for this wonderful experience!
We look forward to joining the Club next season and the kid is determined to see Beth as her instructor again!

Best regards,
Polina Zekhova


January 2014


Thank you to Linnéa, Thomas' teacher and Anne, Daniel's teacher for a great week! The boys learnt a lot in 6 days!! Hope to see you in the future!

Regards, Petra Jansen-Eemsing

January 2014

I had Walter for both ski course and private lesson during the week from 28th Dec until 1st Jan.

He is very competent and good fun. A very strong asset for Sko Dome Ski school.

Andrea Gullo

January 2014


Our instructor was Cristian, he worked with us from 12/27/13 until 1/1/14, a total of 6 days.

Everything was perfect, we have absolutely nothing to suggest in terms of improvements.

Cristian was wonderful, he is a competent and skilled instructor, and he was very patient with our children (10 and 7 year old). Our daughter cried when she said goodbye to him.

We were only planning instruction for two days, but extended this to six (thank you for the 10% reduction for the extra days) mostly because of him. We would want him to work with us again, if he is available, when we return to Kaprun. 

(N.B., The equipment rental went very well too, Sandro at the shop was very helpful).

Thanks for everything and we will hopefully see you and your team soon,
David Sinyor


25th of December 2013

Dear Eveline,

Thank you very much for the service you provided to us, it was great.

Pass our gratitude to all your team.

Merry Christmas and Happy New Year!
Catalin Visata

15th of February 2013

We are just finishing our holiday in Kaprun and we wanted to say thank you for the fantastic time our children have had. All instructors and staff have an amazing enthusiasm for their work, or at least appear to! It really is inspiring. The children loved every minuet of it and have moved on so quickly. My son was a relative novice when he started with only dry ski slope experience. He finished the week skiing on the glacier and down the full length of the Maisgogel. My daughter had been on skis once before and ended up being self sufficient enough at the age of 4 to take herself up the Lechnerburg and ski down. Though I'm sure all instructors are similar, our experience has mainly been with Niki and Thomas. We are really overcome with their confidence, energy and enthusiasm. We felt completely safe leaving our children with them and in fact our children are very sorry to leave them!

Thanks again and we will certainly recommend you when we return to England,

Best wishes,
Nuala and Kevin Welsh.

14th of February 2013


I would like to express my gratitude to Thomas Trautmann!
He is a very good instructor He is a real professional, using individual approach. If it was not him, I would never start skiing :))

Thank you, Thomas!

With best regards,
Marina Yurgasheva (from Moscow)

12th of January 2013

We (family Brouwers) think that  Instructor Stefan und Shop Employee Eveline have done their job very good !! We were in Kaprun last week! 

Our son Mats had snowboard lessons from Stefan and had a really great time with him. So much that he only wanted to go with us the last day. 

Eveline is very friendly and kind. She helps you with everything in a correct way! 

Nothing to improve!! 

Met vriendelijke groet,
Moniek Brouwers

03th of January 2013

Just wanted to let you know that we loved our week in Kaprun and all aspects were great. 

The staff at SkiDome were very helpful and enthusiastic, from front desk to rentals to cafe.  The lady in the SkiLounge  who organised ski lessons was very kind too. 

All the instructors were fun - my daughter was in Florian's group and Oliver who missed 3 days due to illness enjoyed his 3 lessons with Niki and Joyce. 

On Friday last week, we really liked the walk through the village with candles before ski school presentation at the bar near Maizkogel - very memorable! 

Monika who organizes ski instructors / Bobo dance also very nice. 

We are happy to have the photos from ski school too.

Nothing to improve - you guys are doing a great job!




19th of April 2012

Feed back brief from Risedale Sports & Community College

1.Our instructors were Colin and Beatrix and we also had Bruno for 3 days.

2.7th April to 13th April

3.We have now had Colin for the past 2 years giving instruction to our students and staff alike, both Colin and Beatrix have been professional and very encouraging to all involved. We have booked again for next year and would be extremely pleased if we could have both instructors again.

4.We have no complaints and are very happy with the way thing have been run again this year. It was perfect!

5. I cant think of any NEW ideas but in my opinion how can you improve in excellence!

Thanks again to both Colin and Beatrix for a wonderful holiday and I look forward to seeing them next year,


Gill Harden
Ski Party Leader


3th of April 2012


Our daughter had lessons from Sylvia. She had a great time! We ourselfs had a private less from Tim from New Zealand. He learnt me a lot. Just by looking at my skiing and then telling me what to do different. Our daughter had lessons from 11 – 13 of March and we had a privat lesson on 12 March. When we come back next year we for sure come back to the Ski Dome.

With regards,

Naomi Wijling -Boekhorst


5th of March 2012

My instructor was Stathish. He teached me skiing for four days, from Monday 27th February till Thursday 1st March. I had lessons before, but I was very scared.

Stathish helped me a lot.  I have no ideas what helps me more. He learned us a lot of different things for balans, safety, control etc. I have only compliments to him. So keep going this way Stathish.

Kind regards,
Bea Boldewijn

25th of February 2012

The instructor was Richard. The lessons were on 13th/15th February 2012. We thought Richard was a very good instructor he made the people in the group have fun and his teaching skills were very good.Richard created a very good atmosphere. We don't have any ideas to improve.We like the idea of three days of lessons and mornings only as we do not lessons all day. Keep up the good work,

Regards,  Neil


19th of February 2012

I loved my time in Kaprun!!! everyone was so nice and helpful, my instructor was really patient and helped me progress in my snowboarding! I am 100% coming back again and using ski dome...hopefully by then i can have intermediate lessons:)

5th of February 2012

Myself wife and two children used ski-dome kaprun from the 14.1.12- 21.1.12.

My wife and i had private lessons from Colin and found him very knowledgeable and patient Our eldest daughter Annie had lesson from Thomas and Amy she thoughly enjoyed herself and improved on her skiing Our yougest daughter Lizzie who has allergies was looked after by Rebecca and Viv she also really enjoyed herseself and it was nice to know she was in safe hands i would recommend yourt company to other kind regards Richard Cotterill

10th of January 2012

To whom it may concern

South Hunsley School and Sixth Form College ski trip Zell am See – 26/12/11 - 03/01/12

The rentals shop provided a very efficient service and any issues with the equipment were resolved without complications. 

I think that this was one of the best ski schools I have ever worked with and from start to finish I feel that the trip was a complete success. 

The ski instructors kept us informed at all times where they were going to be and the times and places of meeting points. We met with the instructors every morning to discuss ski group changes some of the students wanted to go up want to go down etc.

They supervised their groups at lunch time as per contract and this is something that is very often ignored by other ski schools. Each evening we met to discuss ski areas for the next day. The Instructors were excellent teachers in their own right, listening to the students and changing their teaching as a result. i.e top group ski guiding rather than all instruction.

All of the instructors had very good relationships’ with both students and teaching staff. Their knowledge of the mountain was good and as a result all students that skied made excellent progress.  Communication lines were always open.

The instructors were keen for the staff to join in with them and were open to suggestions, for example using less technical language for the beginners group, they made learning fun for all of our groups.

There is always the potential to have problems in student groupings especially with the range of abilities that we take on our trips but all the instructors were flexible with movement within the groupings and so therefore our students were happy.

Thank you so very much for helping me to provide my students with an excellent ski experience that I am sure they will remember for a long time to come.

Kind Regards
Marion Thompson
South Hunsley School and Sixth Form College

8th of January 2012

Dear Eveline, Monica and everyone else,

Thank you once again for a fantastic holiday. We such a good time we're going to come back for two weeks next Christmas! Both boys thoroughly enjoyed skischool and we're amazed how much Casper came on with Silvia and ViVi this year. My lesson wth Tim was also very good.He is a super teachter and I learnt loads.
As always, we were so impressed with how professional, enthuasiastic and helpful everyone in the skischool is.
Thanks so much and I'll be in touch in a couple of weeks to reserve skischool for next Christmas!

Have a great season,
Joanne, Martijn, Robin and Casper Leseman

4th of January 2012


I wanted to thank you for sorting out Dirk for us on our recent trip to Austria.  He really was excellent and my son, Archie, made great progress (as did I).

In order to build on the experience we are now thinking of coming out to Kaprun at Easter for a long weekend and we will of course once again book through you.  Great if we could get Dirk again.

I will let you know once we have finalized some dates.

Thanks again. SL

30th of December 2011

Dear reader,

We are at the final hours of our Christmas holiday in Kaprun and looking back the lessons my wife and kids received from your instructor Tim van Poppel have been a highlight.

I want to make a big compliment to Tim for his knowledge, patience and very pleasant company. It has been of a kind we haven't seen before, according to the feedback of my wife and kids. I hope this e-mail contributes to a positive performance review with Tim. I hope you will be able to keep Tim as an instructor for the coming years so we can enjoy his lessons and company!!!

Warm regards Guido van Hattum and Family

Hey guys!

Had some great lessons with Tessa over the last 2 days, too short but managed to ride the Maiskogel alone after the second day with one or two successful toe-to-heel edge turns and very few major wipeouts! Thanks

I came as a ski beginner that did not skied for 12 years, shamed of not knowing “how to” afraid of fast skiing and remembering my last hurtfull fall... Rilana explained me the technics so well that I was able to skii without my poles and without any wories after first two hours of her teaching!! I love skiing now. Also, she proved not only very professional but also caring approach when I got dizzy and almost lost consciousness. I would like to express big thanks to her as well as to you for employing such professional people.

THANK YOU. Eva Surbekova


Dear Sirs,

My company has just completed its first group tour for Winter-sports in Austria with 42 customers.The friendliness and total professionalism of Intersport Oberschneider has made it an easy decision for us to expand our operations in this region. Ralph and his team were kind enough to keep the shop open, due to our late arrival and fitted boots and skis for our whole group in just 45 minutes! This efficiency and fantastic organisation continued throughout the week, including the provision of ski storage on the Kitzsteinhorn, which was very convenient. On the last day of the holiday, Ralph was again extremely helpful in ensuring that the process of returning all the equipment was handled smoothly and quickly. All in all I would say we had a perfect experience and intend grow our partnership with Intersport Oberschneider. It is our aim to double the amount of business to this region each year for the next few years. It is only by working with high quality partners that we will be able to achieve this – Intersport Oberschneider has demonstrated to us that they have the expertise be one of these long term partners, giving us the confidence to place more business into the Kaprun area. Finally, and importantly, not only was the service efficient – it was also carried out with a smile! – Nothing was too much trouble.

Many thanks Phil Haxby. Director WILFREDA BEEHIVE

The patience of Karl, the given instructions, the professionality of the whole school, everything was perfect!!! I think everything was great, from the hiring of the materials to the given lessons.
Keep up the good work; you're doing great as a ski-school!!!

We will definitely recommend you to others!

I felt very relaxed with Colin as my instructor and also I felt I could put my trust in him. He gave me lots of helpful advice and by the end of the week I felt I had improved. Thankyou for a very enjoyable week!

I was very happy with everything that the Ski school had to offer....

Ralph was very enthusiastic and this meant that we were very keen to learn.I also thought his toys were useful too and the drills made a lot of sense. I feel my confidence and abilities increase each day .Ralph is an asset to your ski school and would like him to be my instructor next time., and of course winning the trophy was great! The snow conditions were brilliant too!

In my opinion there is nothing that needs improving.





Ski Dome Oberschneider GmbH | A-5710 Kaprun | Nikolaus-Gassner-Straße 21 | Tel.: +43 (0) 65 47 - 82 32 | Mail: office@ski-kaprun.com

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