What are the cancellation conditions?

We kindly ask for your understanding that in case of cancellation, a processing fee of €20.00 will be charged. Please send us an email with your name and IBAN to [email protected].

If you cancel more than 30 days before the start of the course, we will refund the full amount minus the processing fee. If you cancel less than 30 days before the start, only a partial refund can be issued.

The following conditions apply:

30–15 days before start …………… 50% refund
14–08 days before start …………… 30% refund
07–00 days before start …………… 10% refund

If you need to cancel for medical reasons, please provide a medical certificate. In this case, the full amount minus the processing fee will be refunded.