(recommended Corona measures)
We, Skischule Ski Dome Oberschneider GmbH Kaprun, will do our utmost to protect both our guests and our employees as much as possible throughout the upcoming season so that everything can run smoothly and safely. We would also like to point out that for your protection and ours, some safety regulations will apply and some additional measures are necessary.
These measures are subject to constant evaluation and adaptation in coordination with the official requirements, the regulations of our partners – especially the lift companies – and the guidelines of our interest groups and health authorities. The safety measures are constantly updated and adapted to the respective situation, therefore changes may also occur during the season.
FREE CANCELLATION UP TO 24 HOURS BEFORE ARRIVAL
Kostenlose Stornierungen sind möglich, wenn eine offizielle Reisewarnung für unser Skigebiet besteht oder es zum Lockdown kommt.
- bis 14 Tage vor Anreise kostenfrei stornieren
- 14 – 08 Tage vor Anreise…………….70% des gebuchten Betrages zu begleichen
- 07 – 00 Tage vor Anreise…………….90% des gebuchten Betrages zu begleichen
- Auch bei Vorlage eines ärztlichen Attests bekommt Ihr Eure Buchung in voller Höhe zurückerstattet.
- Bei allen Stornierungen wird eine Bearbeitungsgebühr von 20 € abgezogen.
- Allen Lieferungen und Leistungen der Skischule aufgrund von Onlinebestellungen über das Internet oder andere Onlinedienste liegen diese Geschäftsbedingungen zugrunde.
- Ansonsten gelten unsere Stornobedingungen laut AGB.
- Bei Symptomen oder Krankheitsgefühl, bleiben Sie unbedingt fern und verständigen Sie die Corona Hotline 1450!
Generally speaking, skiing is an outdoor sport and the chances of being infected are much less than when indoors. We will try to maintain the social distancing requirements wherever possible and to minimise all personal contact. We ask you in general to show consideration and appeal to everyone to be responsible.
Face masks and hand disinfectant
In all of the indoor areas of the Skischule Ski Dome Oberschneider GmbH Kaprun, we kindly ask our guests from the age of 6 onwards to wear a face mask. Besides the normal face masks, you can also wear bandanas, buffs, scarves etc. as a face mask. The important thing is that your mouth and nose are completely covered. We also expect the obligatory hand disinfection when entering and leaving our premises. All sales outlets and receptions are equipped with glass protection.
All of our ski school offers can be booked online. We kindly request and recommend our guests to make use of this facility. You can book the services you require from the comfort of your own home. The tickets are prepared in our office, which saves you time and minimises contact.
Small children – “Bambini“
For ski courses for children from the age of 3 to 5 (Bambini course), the groups will consist of no more than 5 children. This minimises the risk and upon close contact the ski instructors will wear a face mask.
Our lunchtime supervision will also be offered in winter. However, there will be a limited offer in terms of time and logistics, depending on the restaurant in question. If required by the general recommendations, course guests will be asked to go to the reserved table with a face mask on. You do not need to wear a face mask when eating at the table. For this season, it is recommended that children be picked up to have lunch with their parents.
Ski races and prize giving for the guests
Our guest ski race will continue to take place fully on a weekly basis. The start intervals will be slightly extended to avoid any congestion at the start and finish areas. All award ceremonies will be held outdoors within the group.
Guests with symptoms
It should be taken as a matter of course that guests with symptoms of illness cannot take part in the ski school programme. We ask for your understanding on this point, only in this way can we all protect each other.
In the event of a positive Covid-19 ski course participant, it is essential to collect the correct data from all our guests (mobile phone number, accommodation, email) as quickly as possible, in order to prevent the virus from spreading.
Isolation in case of symptoms
If symptoms occur in any of the children on the ski course, then they must be immediately separated or isolated from the rest of the group. Parents must ensure that they can be reached at all times and must pick up their child as quickly as possible.
Safety for our employees
For our ski school employees, we will do everything in terms of safety. In addition to correct briefings and rules of conduct, we will ensure a good standard of accommodation and working conditions and will carry out systematic testing and testing in the event of the slightest suspicion.
Information about COVID-19
Skiing is an outdoor sport and it has been proved that it is very beneficial for your health. You are outdoors in the fresh mountain air, you are stocking up on vitamin D and you are moving a lot. And that is not only good physically, but after the restrictions over the last few months, a stay in the mountains is also good for your mental health. So therefore we are looking forward to seeing you this winter!
IMPORTANT INFORMATION: Skiing and snowboarding will be a bit different this season. Kaprun Zell am See and the cable car companies will enforce all necessary measures by all means so that you can experience Austria’s greatest skiing with the best possible safety. We also ask you to kindly respect our COVID-19 regulations, so that we can be safe together. Then, as it currently stands, there is nothing standing in the way of an unlimited ski operation in winter 2020/21.
Corona safety measures for the ski operation in Kaprun Zell am See
Ski School Information
Appropriate reproduction of the policy paper “Health Protection and Winter Tourism” – Concept of the Austrian Ski School Association
Supervision of children in the ski schools
In any case:
If you, your fellow travellers or children feel ill, please stay in your room, do not go skiing, do not come to gastronomic facilities or to snow sports lessons. Please inform your host immediately about your symptoms. If you, fellow travellers or children suffer from corona symptoms (fever, dry cough, aching limbs, sore throat, shortness of breath or loss of sense of taste or smell), please call the Health Hotline 1450 for further clarification of the symptoms.
All contents of this page have been compiled in the best of the editor’s knowledge and belief. All contents and information may be subject to alterations. State regulations form the legal basis for operation. Information and material regarding protective measures have been provided by the Austrian Chamber of Commerce – Division Ropeways.